Privacy Statement Coblo BV
Your privacy is of great importance to Coblo. We adhere to privacy laws. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do at Coblo with information we process about you. If you have any questions after reading this statement, please contact us at info@coblo.nl.
Who are we?
Coblo BV, Postbus 2112, 5260 CC Vught, The Netherlands | Chamber of Commerce: 82727392 | Email: info@coblo.nl
Placing and handling your order
When you place an order with us, we use your personal information to process it. After all, without your data we cannot process orders, and processing this personal data is therefore necessary to execute the agreement. If you do not wish to provide this information, then unfortunately you cannot place an order.
To process the order, we use your personal data and e-mail address. We will provide your personal information to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. We do not receive any other data from third parties.
The legal basis for processing is your consent. We use your information only for handling the order you placed.
We keep certain data for seven years; this is in accordance with legal retention requirements. Data that is not necessary to keep for this retention obligation, we will delete no later than one year after the completion of the order. If you unsubscribe from the newsletter, we will delete this data no later than three months after you unsubscribe.
Contact form, Reseller request and Newsletter
The contact form allows you to ask us questions or make requests. To do this, we use your e-mail address and personal data (if you provide them). We do this based on your consent. We keep this information for no more than six months after our last contact, unless there are grounds to keep the information longer, such as a possible dispute.
The application form to become a reseller allows you to express your interest in selling our products through your store. This form is for stores only, not for individuals. For this we use your name and address information as well as information related to your store (e.g. Chamber of Commerce number and website url). We use this information to explore possible collaboration. If you provide this information, you consent. We keep this information for no more than six months after our last contact, unless there are grounds to keep the information longer, such as a possible dispute.
You can subscribe to our newsletter. In it you will read news, tips and information about our products and services. Every newsletter contains an unsubscribe link that immediately ends your subscription to the newsletter. Your email address will be added to the list of subscribers if you give permission. You can withdraw this consent at any time. Your information will be kept for no more than three months after you unsubscribe.
We obviously do not provide the subscriber list to third parties. However, we do enter the information into the mailing system so that you can receive the newsletter. We have made agreements with this party regarding the protection of your data.
Provision to third parties
In certain cases, it is necessary to provide your information to third parties. These are cases where this is necessary because of a legal obligation or from a legitimate interest such as reasonable business practice. These include:
- Our administration system;
- Website hosting;
- Website builder;
- Bookkeeper;
- Marketing agency;
- The bank, for processing payments;
- Payment processing system;
- Newsletter sending system;
- The fullfillment party we work with that processes orders;
- The delivery service to send the package.
We ensure that we have agreements with these parties for secure processing and that your data is adequately protected. We always try to keep processing operations within the EU. If we cannot, then only with countries with an adequate level of protection, and we make good and clear agreements with these parties about the protection of your data. Of course, we never sell your data to third parties.
Cookies
Our website uses cookies. Cookies are small files where we can store information so you don’t have to fill it in every time. But it also allows us to see that you are visiting us again. When you visit our online store for the first time, we display a message explaining cookies. In doing so, we will ask for your agreement (or refusal) to the use of these cookies. You can always disable the placement of cookies through your browser, but some parts of our website will then no longer work properly.
Necessary & functional cookies
Our online store uses necessary cookies that ensure our website remembers which products are in the shopping cart. Since these are necessary cookies, we do not need to ask permission for them either.
Tracking cookies
In addition to cookies that do not require consent, we also use other cookies. These include cookies that compile a profile about you that allows you to see ads from us on other websites. For these cookies, we ask permission in advance and you can also refuse permission or withdraw it later.
Social media
On social media, it is possible to tag us. We like that! When you tag Coblo in stories or posts, you give us permission to repost those posts.
Our website includes social media buttons. When you click on them, the operators of these services collect your personal data. For information on how and what they do with it, please refer to the privacy statements of these parties.
Automated decision-making
No decisions are made by Coblo based on automated decision making. This means that no decisions are made without the intervention of a person.
Security
Personal data security is of great importance to us. We ensure that your data is properly secured with us, so that, for example, it cannot be viewed by unauthorized persons or lost unwanted. We are always adjusting security and paying close attention to what can go wrong and making efforts to prevent incidents.
Your rights
You have the following rights. To exercise these rights, please contact info@coblo.nl:
– Insight into the exact personal data we hold about you;
– Getting errors corrected;
– Having the processing restricted;
– Object to certain uses;
– A data transfer request;
– Having personal data deleted;
– Revocation of consent given, without prejudice to the lawfulness of previous processing operations before the consent was revoked;
– Filing a complaint.
Filing a complaint
If you feel that we are not handling your privacy properly, you have the right to file a complaint with the regulator, the Personal Data Authority.
Changes to this privacy statement
When our services change, we naturally need to update the privacy statement as well. Our website always has the most recent version.
SEPTEMBER 2022
